Privacy Policy

Your privacy matters, and there is a commitment to being open and transparent about how personal information is collected, used, and protected on the website and throughout the coaching journey.

 

1. Introduction

​Welcome to Your Communications Coach (“we”, “us”, “our”). We are committed to protecting and respecting your privacy.

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This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, and related platforms.

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By using our website and services, you agree to the terms of this Privacy Policy.

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2. Who we are

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Your Communications Coach is operated by:
 

• Name: Selena Brown

• Email: hello@yourcommscoach.com

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3. Information we collect

We may collect and process the following personal data:

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3.1 Information you provide directly:
 

• Full name

• Email address

• Phone number / WhatsApp number (if provided)

• Communication challenges, goals, and other coaching-related information shared during booking forms, discovery calls, or coaching sessions

• Any other information you choose to share with us

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4. How we collect your information

We collect personal data when you:

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• Fill in forms on our website

• Book sessions via Calendly

• Contact us via email or messaging apps

• Attend discovery calls or coaching sessions via Microsoft Teams

• Register for workshops via Eventbrite

• Subscribe or engage with us via social media platforms

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5. How we use your information

We use your personal data to:

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• Provide coaching services

• Manage bookings and appointments

• Communicate with you regarding sessions and updates

• Deliver online workshops and events

• Improve our services

• Send administrative information (e.g. confirmations, reminders)

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We will only use your data where we have a lawful basis to do so, including to perform our services or with your consent.

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6. Third-party services

We use trusted third-party platforms to deliver our services, including:

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• Calendly – for scheduling coaching sessions

• Microsoft Teams – for online coaching and discovery calls

• Eventbrite – for workshop registration and payment processing

• Instagram and LinkedIn – for communication and marketing

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These providers may process your personal data in accordance with their own privacy policies.

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7. Confidentiality

All information shared during coaching sessions is treated as strictly confidential.
 

We will not share your personal or coaching-related information with third parties unless:
 

• You give explicit consent

• We are legally required to do so

• It is necessary to protect our legal rights or safety
   

8. Testimonials and success stories

From time to time, we may ask clients if they are willing to provide testimonials or feedback.

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We will only use testimonials, case studies, or success stories with your explicit consent. You may withdraw consent at any time.

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9. Data storage and security

We take appropriate technical and organisational measures to protect your personal data against:
 

• Loss

• Misuse

• Unauthorised access

• Disclosure or alteration

 

Your data is stored securely on [your systems/tools – e.g. Google Workspace, secure CRM, etc.].

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10. Data retention

We retain personal data only for as long as necessary to:

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• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

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After this period, your data will be securely deleted or anonymised.

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11. Your rights

Depending on your location, you may have the right to:

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• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Request restriction of processing

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To exercise your rights, contact us at: hello@yourcommscoach.com

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12. Cookies and website tracking

We may use basic cookies to ensure the website functions properly. We do not use cookies for advertising or profiling.

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13. External links

Our website may contain links to external sites such as:

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• Instagram

• LinkedIn

• Calendly

• Eventbrite

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We are not responsible for the privacy practices of these third-party websites.

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14. International data transfers

As we use global third-party platforms, your data may be transferred and stored outside your country of residence. We ensure appropriate safeguards are in place where required.

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15. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective date”.

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16. Contact us

If you have any questions about this Privacy Policy or your data, please contact:

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Your Communications Coach
Email: hello@yourcommscoach.com
Website: www.yourcommscoach.com